Started working in IT for a major firm of Accountants, after completing my degree in Physics (with Economics) before moving into support.
Progressed from troubleshooter/developer to creating and managing a support team for an international oil company.
The role lead to a 3 year expatriation in France to undertake internal consultancy for subsidiaries, to develope technical documentation and to learn French!
Worked for 18 years at a number of Cisco Gold Partners as a Pre-Sales technical consultant initially specialising in WAN design before moving into IP Telephony (IPT).
Became portfolio owner for IPT for a European Cisco partner and worked, collaboratively, with colleagues in other countries to standardise the offering including development of solution documentation and case studies.
For 3 years was Pre-Sales Manager for one Cisco Gold partner being actively involved in budgeting, career development and mentoring.
Moved into Consultancy 5 year ago, initially working in Pre-Sales for a Systems Integrator, followed by a multi year contract with AT&T as an Executive Deal Lead, a role that combines Solution Architecture, Commercial Business and Bid Management for Outsourcing opportunities. Have been the Deal Lead for two large opportunities, one in the energy sector (>$50m), the other in a Health Service (>$90m).
Other consultancy work includes developing a wireless offering for a cabling provider, being technical director for a cloud start up and Unified Communications design for a Charity.
Comprehensive consultancy services including:
Fully documented technical designs, including diagrams, for:
Document creation or modification of existing:
When engaging with Jim on the subject of Unified Communications, it becomes immediately apparent that you have encountered a rare commodity. Many can talk about the theory of Unified Communications, but Jim’s experience has been gained in real-world customer deployments, and is underpinned by a solid foundation from many years of experience with data and voice networks.
Jim is equally at home with the initial engagement, making sense of customer requirements and offering vendor-independent and pragmatic advice, and in turn providing a thorough and appropriate design, and then confirming his understanding by carrying out or leading the hands-on deployment. I have also engaged Jim with a review of a major vendor design and, with no ego, Jim is able to provide a mature and balanced assessment with the customer’s interest at heart.
Jim would be my first port of call for any Unified Communications engagement.Simon Gay – Tricade
I have had the pleasure of working with Jim at Redstone. Jim is a focused, highly skilled pre sales professional with great ability, dedication and commitment. I would have no hesitation in saying he is one of the best that I have worked with and would highly recommend Jim.Tim Potticary – Redstone